Terms and Conditions for Orchid Oven
Welcome to Orchid Oven. These Terms and Conditions govern your use of our website and the services offered by Orchid Oven, an artisanal bakery specializing in crafted breads, bespoke cakes, pastries and tarts, rainforest-inspired desserts, catering, and baking workshops. By accessing or using our online platform and services, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our services.
1. General Conditions
Orchid Oven is located at 88, Canopy Walk, #03-09, Singapore, Central Region, 038988, Singapore. Our services are subject to the laws of Singapore.
- We reserve the right to refuse service to anyone for any reason at any time.
- Prices for our products are subject to change without notice.
- We reserve the right at any time to modify or discontinue the service (or any part or content thereof) without notice at any time.
2. Products and Services
Our products include crafted breads, bespoke cakes, pastries, tarts, and rainforest-inspired desserts. We also provide catering for events and conduct baking workshops. All products are subject to availability.
- We have made every effort to display as accurately as possible the colors and images of our products that appear on our site. We cannot guarantee that your device's display of any color will be accurate.
- All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.
- For bespoke cakes and catering services, specific terms regarding ordering, payment, and cancellation will be provided at the time of inquiry or order confirmation.
- Baking workshop registrations are non-transferable and subject to our cancellation policy, which will be detailed upon registration.
3. Ordering and Payment
Orders for our products and services can be placed through various channels, including our online platform, phone (+65 6789 0123), or in person at our bakery.
- You agree to provide current, complete, and accurate purchase and account information for all purchases made through our online platform.
- All payments are due at the time of order unless otherwise agreed upon for catering or wholesale accounts.
- We accept various forms of payment, which will be specified on our online platform.
4. Delivery and Collection
Details regarding delivery options and collection times for orders will be provided during the ordering process. Specific charges may apply for delivery services.
- It is your responsibility to ensure that the delivery address and contact information are accurate.
- Orchid Oven is not responsible for failed deliveries due to incorrect information provided by the customer.
- Once products are collected or delivered, the responsibility for their condition transfers to the customer.
5. Intellectual Property
All content on this site, including images, text, logos, and product designs, are the property of Orchid Oven and protected by applicable copyright and intellectual property laws.
- You may not use any content from this site without our express written permission.
- The Orchid Oven name and logo are trademarks of Orchid Oven.
6. Limitation of Liability
Orchid Oven will not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of our services or any products procured using our services.
- We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.
- We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
7. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Singapore.
8. Changes to Terms and Conditions
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our online platform. It is your responsibility to check our online platform periodically for changes.
9. Contact Information
Questions about the Terms and Conditions should be sent to us at [email protected] or by mail to:
Orchid Oven
88, Canopy Walk, #03-09,
Singapore, Central Region, 038988,
Singapore